Opening an account or using any service on pp99 constitutes your acceptance of these terms and conditions. We recommend reading them in full before you start — it's in your own best interest.
These terms and conditions govern your relationship with pp99. Please read the full document carefully. If anything is unclear, contact our support team. Using our services means you accept these terms.
Keep these six things in mind before reading the full details
The minimum age to use any service on pp99 is 18. Age verification is strictly enforced. Accounts created with false information will be terminated.
Each individual may hold only one account. Creating multiple accounts may result in all accounts being suspended and any accumulated balance being forfeited.
All bonuses and promotions carry their own wagering requirements. A specified amount must be wagered before a bonus can be withdrawn. Withdrawals are not permitted until the requirements are met.
Keep your password and login credentials confidential. Account sharing is not permitted. You are responsible for any activity carried out by others using your account.
Money laundering and fraudulent transactions are strictly prohibited. pp99 reserves the right to investigate any account involved in suspicious activity at any time.
For any issue, contact our support team first. If unresolved, follow the formal complaints procedure. pp99's decision will be considered final.
These Terms and Conditions ("Terms") form a legally binding agreement between pp99 ("we", "the Company") and anyone who uses our platform ("you", "the User"). By accessing or using pp99's website, app, or any of our services, you are considered to have accepted these Terms.
Pp99 is an internationally licensed online gaming platform offering slots, Live Casino, Sports Betting, and more to players in Bangladesh.
Pp99 reserves the right to update these Terms at any time without prior notice. Continued use of our services following any changes constitutes acceptance of the updated Terms.
To open an account at pp99, the following conditions must be met:
You are fully responsible for all activity on your account. If you forget your password or suspect unauthorized access, contact our support team immediately. pp99 is not liable for losses resulting from negligence on your part.
Pp99 follows KYC (Know Your Customer) procedures to prevent money laundering and fraud. You may be required to verify your identity in the following situations:
Verification is typically completed within 24–48 hours. Withdrawals may be temporarily placed on hold during this period.
All bonus offers at pp99 are subject to specific terms and conditions. By accepting a bonus, you agree to those terms.
All games on pp99 are operated to international standards. Game outcomes are determined by an RNG (Random Number Generator), and no party can interfere with the results.
The following activities are strictly prohibited on pp99 and may result in account termination and balance forfeiture:
You can close your account at any time through our support team. Please withdraw any remaining balance before closing. To reactivate a closed account, contact support.
Pp99 may close any account for the following reasons:
Pp99 is committed to responsible gaming. Gaming should be a form of entertainment — not a source of income or a way to solve financial problems.
If you experience any issues, please contact our Responsible Gaming Visit the page or get in touch with our support team.
Pp99 is committed to protecting your personal information. Learn how we collect and use your data in our Privacy PolicyDetails are provided in the relevant section.
Pp99 reserves the right to amend, update, or remove any part of these Terms at any time. We will endeavour to provide advance notice of changes via email, SMS, or on-site notifications before they take effect.
Continued use of our services after any changes have been made constitutes your agreement to the updated Terms. If you do not accept the new Terms, please stop using the platform and contact support to close your account.
If you have any questions about these Terms or wish to raise a complaint, please get in touch with us:
We aim to provide an initial response to any complaint within 48 hours. Complex matters may take 5–7 business days to resolve.
If you are unsatisfied with pp99's decision, you may seek assistance from an independent dispute resolution body. Contact our support team for more details.